Jobs

Posted 30 July 2010

Knowledge Management Specialist
City of Calgary

Deadline: 11 August

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Reference # 111966
Closing Date: Aug. 11, 2010

Business unit information
Infrastructure & Information Services (IIS) provides operational, technical and strategic engineering, geospatial, project and data management support to The City of Calgary operations and ultimately, Calgarians. The business unit is committed to supporting land planning and management, capital construction, policy development and informed decision making. Through leadership, innovation, integration and partnerships, IIS supports The Corporation’s front line operations in the delivery of services from economic, social and environmental perspectives. The business unit encourages relationships with partners from City departments, industry and public organizations to support the delivery of quality public service to Calgarians.

Responsibilities
You will participate in the development and maintenance of an electronic document management system to facilitate information retrieval and organization by clients while leveraging taxonomies and metadata to improve website search. Responsibilities include:
– Oversee and provide quality control audits of knowledge and information management repositories and processes, document and records management processes, and policies and data process analysis.
– Create and implement taxonomies and search strategies, develop a knowledge document and information architecture system including processes, procedures and business rules in collaboration with the Information & Document Management Specialist (IDMS).
– Develop and implement methodologies and templates to support rigorous knowledge, document and information management analysis based on industry and The City’s standard practices.
– Conduct business and data process analysis using sound consultative practices and software tools with clients to develop systems integration strategies that optimize business outcomes.
– Work with IT, clients and the IDMS to ensure successful system development.
– Plan, monitor/control, execute and close projects initiated to improve the knowledge, document and information management environment.
– Negotiate, facilitate and maintain external contract agreements and client billing services to support knowledge, document and information management service and product delivery.
– Plan appropriate training programs to support document management system orientation.

Qualifications
The successful applicant must possess a degree in Library Science, Business or related field with a minimum five years of experience in document management systems, document and data migration and systems integration design, and knowledge of information technology including content management systems, taxonomies, portals, and knowledge management. Experience implementing an electronic document management system as well as e-Library experience in a research setting and
using a consultative practice approach with clients is also required. Knowledge with CADD, GIS or other geospatial and drafting systems is an asset. Well-developed skills in communications, project management, business management, strategic planning, problem solving, costing, people management, knowledge and document management are a must. Also necessarily is the ability to use information architecture, search engine optimization, content standards, database technologies, and to conduct a needs analysis and/or business analysis to ensure clients' needs are fully comprehended and implemented into document management systems to optimize business outcomes.

Note
Successful applicants must provide proof of qualifications. Only education obtained from an accredited institution will be recognized as meeting the minimum qualifications.

Applicants quoting reference #111966 must apply on or before Aug. 11, 2010.
For complete details about this position or to apply online visit our website at calgary.ca/careers and click on Job Opportunities or mail your resume to:
The City of Calgary
Human Resources (#8107)
P.O. Box 2100, Station M
Calgary, Alberta T2P 2M5

Reference number 111966 must be quoted on your application.
We thank all applicants for their interest. However, only individuals selected for interviews will be contacted.