Jobs

Posted 12 December 2011

Public Services Assistant II
City of Mount Vernon

Deadline: 27 December

JOB TITLE:                   Part-time Public Services Assistant II – Circulation
SALARY:                      $ 11.45 per hour - Approximately 20 hours per week
CLOSING DATE:          Tuesday, December 27, 2011 by 5 pm

JOB DESCRIPTION:
This position may include mornings, afternoons, evenings and weekend hours.  Successful candidate may be required to adapt to future schedule changes depending on library needs.
Provide excellent customer service to a diverse population.
Use automated library system to register patrons for library cards, renew accounts, collect fines and fees, check materials in and out.
Explain library policies and procedures to customers and staff.
Work with customers to resolve basic problems with accounts.
Assist with the development and implementation of displays and promotion of programs.
Provide assistance with customer’s questions and instruct on use of library resources.
Serve as team leader in the absence of the Circulation Supervisor.
Assist with library opening and closing routines.
Adapt to changing technological demands.   

JOB QUALIFICATIONS:
Two years of public service experience and two years of college preferred
OR any equivalent combination of experience, training and education
Competent knowledge of library services, materials and information sources
Working knowledge of Windows-based computers, Office and graphics programs
Exceptional customer service and communication skills for a diverse population
Strong reasoning skills and ability to read, write and speak in English (Spanish a plus)
Able to work independently or cooperatively as a member of a team
Available to work a flexible schedule, including mornings, evenings and weekends
Able to handle the physical demands of the job including lifting (up to 35 pounds) and reading small print
Must pass Washington State background check

SELECTION PROCESS:  Complete application packet may be obtained from the City of Mount Vernon, 910 Cleveland St. or online at www.mountvernonwa.gov under Job Opportunities. Interested applicants should submit a cover letter, resume and application to City of Mount Vernon Human Resources Department, P.O. Box 809, Mount Vernon, WA  98273. Applications must be received by Tues. Dec. 27, 2011 at 5 pm.  Interviews will be scheduled with qualified applicants. The City of Mount Vernon has a drug free workplace policy and maintains a smoke free work environment. The City of Mount Vernon is an Equal Opportunity Employer.